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1. All of the following statement about variation in quality management methods are true EXCEPT:
2. A 67 years old diabetic patient being taught how to self-administer insulin. Which of the following is the best method to assess this patient's understanding of the teaching?
3. The following are reasonable description of variation in process capability EXCEPT:
4. A team approach to assist in problem solving is most useful when:
5. All of the following statement are true EXCEPT: